Practical steps towards infrastructure optimisation
The business demands more and more from its investment in technology. The IT department might feel as though it is running to stand still. From these seemingly opposed view points, how can IT and business leaders take practical steps towards improving the organisation’s ability to deliver its own services?
The purposes of this paper is two-fold:
1. The first is a simple call to action about taking a step back from the coalface to consider the value IT brings to the business as a whole.
2. The second is to organisations think about what might constitute the fundamentals of any approach for driving understanding and insight into their IT infrastructure. Here we propose a non-partisan, jargon-free ‘see the wood from the trees’ methodology.