Results for the tag,

Visualware

Visualware:

Founded in January of 2001, Visualware, Inc. is a leading creator of solutions to manage and report the true customer and end-user Web experience. Visualware’s Enterprise solutions include a suite of products and OEM technologies that enable any business or organization to view, report and troubleshoot a customer's actual transaction response time anywhere in the world -- as it happens in real time.

Do ‘Network Monitoring’ solutions Help or Hinder the Online Customer Experience?

Section: Articles

Considering the very large investments made by businesses and service providers in network monitoring solutions, why is poor service quality still the number one complaint from online customers? Have the customer demands for the online experience changed or is the problem ... read more

Does lack of Net neutrality destroy the benefits of network monitoring?

Section: Articles

What is Net Neutrality? In simple terms it is the principle that all Internet users are equal and there are no restrictions imposed by Internet service providers on user's content, on the publisher or the content, on the usage of the content or performance of the flow of content. I have often used the similarities of road traffic read more

Is Network Traffic Monitoring Failing – Customer Complaints Remain Number 1 Problem

Section: Articles

Despite network monitoring tools consuming hundreds and millions of corporate dollars, customer complaints for poor service are at an all-time high consuming even more of the corporate budget. To understand why network monitoring fails in its objective, it is first necessary to examine how the use of networks has transitioned in the last ten to fifteen years. Network traffic patterns have dramatically changed. With few exceptions, the early years of the internet were driven ... read more

London Olympics traffic light policy changes exposes identical problems for Internet traffic

Section: Articles

For those who have had the privilege of driving in London you will be only too aware that traffic moves at a snail’s pace throughout the day and then slows down during rush hours. Traffic demand that exceeds the capacity of extremely narrow roads delivers the expected result of frustratingly long delays. If one must drive into London to meet at an appointed time, the traveler would be well advised to plan the journey with time to spare or plan on missing it.For many decade ... read more

Net Neutrality - A 3 Minute Video Explanation

Section: Articles Video

Net Neutrality, as defined by the Open Computing Facility is "A level playing field for Internet transport. It refers to the absence of restrictions or priorities placed on the type of content carried over the Internet by the carriers and ISPs that run the major backbones. It states that all traffic be treated equally; that packets are delivered on a first-come, first-served basis regardless from wh read more

Network Monitoring- Why we need it, and why it doesn't work

Section: Articles

One of the first things the network manager of an enterprise will do, if it hasn't been done already, is implement a network monitoring system. Considered an essential part of the network, much time, money and effort is put into deploying and maintaining a monitoring system, and even more time, money and effort into interpreting the results. For a large enterprise, costs can run into the hundreds of thousands of dollars annually, though fortunately for the purveyors of network monitoring syst ... read more